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From142US$ /night
Check-in
21Sept2025Select date
Check-out
22Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Shortlands, London, United Kingdom, W6 8DR

Novotel London West is a 4-star eco-friendly hotel in the heart of Hammersmith and Fulham, just 350 metres from Hammersmith. This stylish Novotel has won 16 awards for excellence in the past 4 years, featuring two restaurants, a bar, and comprehensive conference facilities that can accommodate events for up to 1000 people.

Modern Comfortable Rooms

Each modern room at Novotel London West includes a TV with satellite channels, a private bathroom, and laptop-friendly workspaces. Air-conditioned accommodations feature free WiFi, soundproof walls, tea and coffee makers, with select rooms offering a seating area and Nespresso coffee machines.

Gourmet Dining Options

The Artisan Grill serves a range of gourmet grill dishes in elegant surroundings. The Lounge Bar & Terrace, a focal point at Novotel London West, includes its own patio area where guests can enjoy a light menu and wide array of drinks.

Wellness and Fitness

The well-equipped 'In Balance' Fitness Suite offers the perfectly convenient place to train for guests maintaining their fitness regime. Cloud 9 beauty salon provides beauty and well-being treatments including facials, massages, body wraps, and St Tropez tanning.

Strategic Central Location

Hammersmith Underground Station is just a 5-minute walk away, offering three direct service routes to the majority of London's attractions via Piccadilly line, which runs directly to Heathrow airport and Piccadilly Circus. The hotel provides easy access to the M4 motorway, while the Thames river offers some great riverside pubs all within a five-minute walk.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Room
Max:
2 persons
260 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Superior Twin Room
Max:
2 persons
260 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Superior Queen Room Sofa
Max:
2 persons
260 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Centre
London 4.2 mi
Airports
London Heathrow (LHR) 12.7 mi
London City (LCY) 13.4 mi
Train
Kensington (Olympia)3300 ft
Paddington Station 2.5 mi
Underground
Hammersmith (Circle and Hammersmith & City lines)1400 ft
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

1 Shortlands, London, United Kingdom, W6 8DR
Map view
1 Shortlands, London, United Kingdom, W6 8DR
Nearby
Mall
Kings Mall Shopping Centre
1800 ft
Mall
Marks & Spencer Hammersmith
1800 ft
Restaurants
Artisan Grill
1200 ft
Novotel London West One Shortlands
Suzu
700 ft
170-172 Hammersmith Road
Villagio Restaurant
1500 ft
206-208 Hammersmith Road
Latymers
1400 ft
157 Hammersmith Road
Truth
2100 ft
34 Fulham Palace Road
Nando's Hammersmith
1400 ft
22-26 Hammersmith Broadway 22-26
Hooked Fish Bar
2100 ft
36 Fulham Palace Road
Belushi's
1500 ft
28 Hammersmith Broadway
The Melody Restaurant
1500 ft
153 Hammersmith Road

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5 based on 5273 reviews
8.0
8.0/10 based on 5271 reviews
#611 of 1,196 hotels in London based on Tripadvisor
Christian
United Kingdom, February  2025
6.2/10

I stayed at this hotel for a family trip, and while the location was very convenient for our activities, the overall experience was a mixed bag. The room quality was disappointing as it felt outdated and not very clean. The service had its highs and lows, but I found the dining experience quite poor, especially the breakfast options. Overall, I'd suggest looking elsewhere if you're seeking a better value for your money.

Rooms
5.0
The room was spacious but quite tired and old-fashioned, needing a refresh.
Service
6.0
The service was inconsistent; some staff were attentive, but there were moments where help was lacking.
Location
8.0
The hotel is well-positioned for accessing public transport and nearby attractions.
Dining
5.0
The breakfast was lacking; choices were limited and some items were not appealing.
Facilities
6.0
Facilities seemed adequate but nothing particularly stood out as exceptional.
Huw
United Kingdom, February  2025
7.0/10

My stay at the Novotel London West had several highlights, including pleasant staff and great access to public transportation. However, I found the overall feel of the hotel to be more budget-friendly than I expected, and there were some issues with room service that detracted from my experience. Still, good breakfast options and clean facilities made my visit worthwhile.

Rooms
6.0
The room I stayed in felt a bit outdated but was clean. It could use some refreshment since it didn't feel modern, which was surprising for the price.
Service
7.0
Service was generally prompt and courteous, particularly at check-in. However, there were moments, especially with room service, where communication could have been better.
Location
9.0
The location is excellent for attending events at the Hammersmith Apollo, with convenient access to the Tube just a short walk away.
Dining
7.0
The breakfast was a definite highlight, offering a variety of options. However, the overall dining experience could be improved.
Facilities
6.0
While the public spaces were tidy, the hotel lacks some modern amenities that would enhance the overall experience.
Variety of breakfast options
Outdated room decor
Jonathan
United Kingdom, December  2024
6.8/10

The hotel provided a decent experience overall, particularly for attending events at the Hammersmith Apollo, which is just a short walk away. While the room cleanliness and basic amenities met my needs, I did find the stay somewhat costly compared to the value offered. The breakfast was adequate, but the dining area was often crowded and in need of a clearer organization. Service from the staff varied; some were attentive while others seemed overworked.

Rooms
7.0
The rooms were basic but clean, equipped with necessary amenities like a hairdryer and TV. However, they felt a bit outdated.
Service
6.0
Service was inconsistent; some staff were friendly and helpful, but others seemed rushed and less accommodating.
Location
9.0
The hotel is conveniently located near the Hammersmith Tube Station, making it easy to explore London and reach nearby entertainment venues.
Dining
6.0
Breakfast was included, though crowded and lacking in freshness. A few more healthy options would enhance the experience.
Facilities
6.0
Basic facilities were available, though the dining area needed better upkeep and management during peak times.
Benjamin
United Kingdom, October  2024
6.8/10

My family and I stayed at this hotel recently, and while we appreciated the understanding staff and the location's convenience, we faced significant issues regarding the cleanliness of our room and the response to our needs. The dining experience was pretty good, but overall, the hotel didn't quite meet our expectations, especially given the price we paid.

Rooms
5.0
The room was quite spacious, which was a plus, but it felt outdated and in desperate need of a deep clean. We encountered issues with the sofa bed and general dirtiness.
Service
5.0
The service was mixed; while some staff were genuinely helpful, the overall response to our injuries and room exchanges lacked urgency and empathy.
Location
9.0
The hotel is conveniently located near the tube, making it easy to explore London, which was a significant advantage for us.
Dining
7.0
Breakfast was varied and enjoyable, though I felt it could be significantly improved with faster service and better options for room delivery.
Facilities
6.0
Facilities were decent, but the hotel's maintenance clearly needs attention to ensure guest safety and satisfaction.
Herbert
United Kingdom, September  2024
8.6/10

The hotel surprised me with its excellent proximity to Hammersmith Tube Station, making it easy to explore the city. I truly appreciated the cleanliness and tidiness of my room, although it felt a bit past its prime. The breakfast spread was delightful and set me up nicely for the day. Overall, it was a good stay that offered solid value, but a few updates would enhance the experience further.

Rooms
7.0
The room was clean and reasonably spacious, although it did show signs of aging and could use a refresh.
Service
9.0
The staff was incredibly helpful and made my stay more enjoyable, with quick responses to my requests and a welcoming attitude.
Location
10.0
The location was perfect for my needs, especially being so close to the Apollo for the show I attended.
Dining
9.0
The breakfast was superb, offering a great variety that I look forward to each morning.
Facilities
8.0
While I didn't dive into all the facilities, I felt that the common areas were well-kept and comfortable for relaxing.
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Rooms and Guests2 Guests, 1 Room